Terms and Conditions
Please note we cannot guarantee a people carrier
unless it is pre-booked and charged for accordingly. Our smallest
vehicles are estate cars and are licensed to carry up to 4 passengers
and 4 cases although seating for 4 large adults could be a little
snug. If you are a party of 4 adults with 4 or more cases we would
recommend a people carrier for a more comfortable journey.
All our information for your return
flight is taken directly from the airport so as long as they are
aware you have a delay then so are we.
We cannot check in any way if you have
missed your flight or connecting flight on a return journey so if
this happens please notify us as soon as you can. A charge will
be made for any wasted journey.
With regards to waiting time most airports
will say the average time from landing to leaving the airport is
45 min. We allow you 1 hour to come through. After this as with
most taxi firms a charge for waiting may be made. We charge £6
per half an hour waiting.
We realise that delays caused by the
airport are not the fault of the customer but neither are they the
fault of the driver so if you are delayed inside the airport please
contact your driver to let him know of your delay.
With regards to your return form please
may we ask you to check your return landing times are correct as
well as your return day and date and flight number. Mistakes do
happen but if the driver is given the wrong return details the fare
will be charged for any wasted journey.
Finally may we take this opportunity to thank you for using airport
express and wish you all a very happy journey.